Service Request Ticket - # 48411

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2012 02:41 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110026[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description MacBook Pro 13, 2.3GHz Dual-core Intel Core i5
Serial No. C17G6TE1DRJ7 Location PDR

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS Unknown Software MS Office 2011 std MAC from P0081768

Wired NIC 3C:07:54:07:9F:03


Wireless NIC E4:CE:8F:49:36:22


Bluetooth NIC E4:CE:8F:49:36:23

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact mpakalapati11@wou.edu 88925

Tracking

Entered by Date Memo
Maylimi Pakalapati
Email

Public
Entered by Date Memo
Nicole Crane Oct 01, 2012 12:05 PM 
Status changed from (1) Pending to (5) Completed
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Nicole Crane Oct 01, 2012 12:05 PM 
****This is an email****
Can you please close task 48411? Blake fixed it 
when he was here. Thanks so much to all of you 
for your prompt service. You are all doing a 
really good job!
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Katie Halvorson Sep 28, 2012 12:55 PM 
She is also available right now till the end of
the afternoon.
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Maylimi Pakalapati Sep 28, 2012 12:35 PM 
She'll be available on Monday after 2:30pm.
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Maylimi Pakalapati Sep 28, 2012 08:50 AM 
Task reassigned to Maylimi Pakalapati.
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Katie Halvorson Sep 25, 2012 02:41 PM 
****This is an email****
The laptop number is in the subject line and I
used the wireless password (Ihada ¿.) to get into
WOU Secure. So that could be the problem.
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Katie Halvorson Sep 25, 2012 02:41 PM 
****This is an email****
Greetings,

 

This laptop is one of the one¿s we check out to
students. I tried to update it. It has been unused
most of the summer. It keeps kicking me off of
wou-secure and won¿t update sophos. I have taken
it out of commission. Please let me know when you
can get a chance to look at this. Thanks!

 

Angie Barry

Office Coordinator

Student Leadership & Activities

503.838.8064 phone

503.838.8427 fax

Please consider your environmental responsibility
before printing this email.
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