Service Request Ticket - # 48413

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2012 02:59 PM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101239[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2720QM (2.20GHz, 6M, 4GB)
Serial No. 4VK72Q1 Location PDR

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Unknown Software WIN 7 PRO SP1(64bit), Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010 from P0080585 installed as Office Pro Plus 2007,

Wired NIC 5C:26:0A:5A:DF:81


Wireless NIC A0:88:B4:31:D1:14


Bluetooth NIC 68:A3:C4:48:15:36

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Sep 27, 2012 08:21 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Sep 27, 2012 08:21 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Sep 27, 2012 08:21 AM 
Laptop has been reimaged.
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Lacey Davis Sep 25, 2012 02:59 PM 
A Dell laptop W# 20101239[Edit Inv] needs to be wiped clean
and setup and delivered to Clarissa Steffen (A new
faculty member) in Todd 322. This dell is being re
purposed, it used to belong to another faculty
member. Clarissa currently does not have a
station, she is using someone elses within the
psychology department. Linda Kunze is the contact
for this request, her ext is 88344. The laptop is
in a case sitting on the counter in the inventory
area.
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