Service Request Ticket

Service Request Information

CONTACT	Name	Girod, Mark	Date	Sep 25, 2012 04:13 PM
	Department	College of Education	Phone	88518
	Location		Email	girodm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080620 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple iMac, 20-inch, 2.66HGz Intel Core 2 Duo #Z0FE
	Serial No.	SQP8490SBZE6	Location	PDR
	CPU	Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)
	OS	Unknown	Software	MS Office MAC 2008 from P0068701, Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools) and iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand)
	Wired NIC	00:23:32:96:0A:C9
	Wireless NIC	00:23:12:1D:7C:8E
	Bluetooth NIC	00:23:12:42:92:C0

TECHS	Submitted by	Megan Thibeault	Contact	thibeaultm@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Nov 13, 2012 07:46 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Sep 27, 2012 02:05 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Dale Goodell	Sep 27, 2012 02:05 PM	Task reassigned to Dale Goodell.	Add Attachment
Megan Thibeault	Sep 25, 2012 04:13 PM	Mark is getting a new MacBook W# 20101423 from his iMac W# 20080620 Needs a spare Dell monitor too! GFA is on the shelf near the sink!	Add Attachment