Service Request Ticket - # 48417

Service Request Information

CONTACT Name Adams, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2012 04:24 PM
Department Advancement & Foundation Phone 88281
Location Email adamske@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091189[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860/DN Color Laser Printer
Serial No. HAV134241 Location PDR

Model 8860/DN Hostname ua-wolf
Notes Ink/Toner Refill

Wired NIC 00:00:AA:D2:BF:F0

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Dave McEvilly Sep 28, 2012 03:02 PM 
Status changed from (1) Pending to (5) Completed
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Dave McEvilly Sep 28, 2012 03:02 PM 
Change the server settings to enable color.
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Nicole Crane Sep 26, 2012 11:38 AM 
Status changed from (5) Completed to (1) Pending
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Nicole Crane Sep 26, 2012 11:38 AM 
left a VM saying that it is still not printing in 
color.
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Adam Wehner Sep 26, 2012 11:02 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Sep 26, 2012 11:02 AM 
This is fixed.
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Joshua Johnson Sep 25, 2012 04:24 PM 
The printer that is in University Advancement is
not printing color. There is ink in the printer
but it will not use it. The printer is on the
first floor of the cottage in the back.

88281
COT 
adamske@wou.edu
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