Service Request Ticket - # 48436

Service Request Information

CONTACT Name Redpath, Brent   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2012 12:19 PM
Department Deaf Studies and Professional Studies Phone 503-831-8277
Location Email redpathb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20100755[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6410 2.80GHz, 1066MHz 4M L2 Cache
Serial No. BBSG3Q1 Location PDR

CPU Intel Core i7-640M(2.80GHz, 1066MHz, 4ML2)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 installed as Office 2007 from P0079246

Wired NIC 5C:26:0A:3F:AA:D3


Wireless NIC 18:3D:A2:16:40:88


Bluetooth NIC 1C:65:9D:F5:5F:FC

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact mpakalapati11@wou.edu 88925

Tracking

Entered by Date Memo
Maylimi Pakalapati
Email

Public
Entered by Date Memo
Maylimi Pakalapati Sep 27, 2012 09:41 AM 
Status changed from (1) Pending to (5) Completed
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Maylimi Pakalapati Sep 27, 2012 09:40 AM 
Gave admin rights and set google chrome as his
default browser.
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Maylimi Pakalapati Sep 26, 2012 02:59 PM 
Task reassigned to Maylimi Pakalapati.
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Nicole Crane Sep 26, 2012 12:19 PM 
****This is an email****
I am an instructor with the ASL department and I 
am setting up my computer, however, i my computer 
is not set as an administrator. I am unable to 
download things or set defaults. So can i have my 
computer set as an administrator?
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