Service Request Ticket - # 48449

Service Request Information

CONTACT Name Saffell, Tamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2012 09:15 AM
Department Student Success & Advising Office Phone 88057
Location Email saffellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090556[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71KPFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:6F:73

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Lori Burgeson Sep 27, 2012 10:58 AM 
Task reassigned to Self Resolved.
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Lori Burgeson Sep 27, 2012 10:58 AM 
Status changed from (1) Pending to (5) Completed
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Nicole Crane Sep 27, 2012 10:23 AM 
Self-resolved
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Joshua Johnson Sep 27, 2012 09:17 AM 
She will be in the office until 11 today and 11-3
on the 28th
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Joshua Johnson Sep 27, 2012 09:15 AM 
The front desk computer is saying that it needs to
have a plugin added to access banner. Vikkye is
the only one that is getting this warning and
there are several people that work on this computer.

Vikkye Fetters is the person having the issue
vfetters08
v00235495

88428
saffellt@wou.edu
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