Service Request Ticket - # 48465

Service Request Information

CONTACT Name Djokotoe, Vivian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2012 09:43 AM
Department Criminal Justice Phone 88358
Location Email djokotoev@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080467[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude D630, 2.50GHz, 6M L2 Cache, 800MHz
Serial No. 94RDPH1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0068380 installed as Offcie Pro 2003, transfered from W#20030714 DreamWeaver MX 2004 from P0052571

Wired NIC 00:21:70:C4:F5:6D


Wireless NIC 00:21:5C:86:99:3F

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 04, 2012 10:35 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 01, 2012 03:43 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Dale Goodell Oct 01, 2012 03:43 PM 
Task reassigned to Dale Goodell.
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Megan Thibeault Sep 28, 2012 09:43 AM 
Vivian has a laptop and now is getting a new
Windows desktop and monitor.
New Computer: W#20110848[Edit Inv]
New Monitor: W#20110966[Edit Inv]
 
Old Laptop: W#20080467[Edit Inv]
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