Service Request Ticket - # 48480

Service Request Information

CONTACT Name Poage, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2012 10:11 AM
Department Deaf Studies and Professional Studies Phone 88758
Location Email poagek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101153[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55RRFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007, Techsmith Camtasia Studio Acad v7.1 from VISA2011003000

Wired NIC BC:30:5B:DA:95:04

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact mpakalapati11@wou.edu 88925

Tracking

Entered by Date Memo
Maylimi Pakalapati
Email

Public
Entered by Date Memo
Maylimi Pakalapati Oct 02, 2012 02:00 PM 
Status changed from (1) Pending to (5) Completed
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Maylimi Pakalapati Oct 02, 2012 02:00 PM 
Hi Kim and Kathy,

I finished installing the camtasia studio 7.1 that
you had asked us to install on the computer in
Kim's office.

Thank you,
Maylimi
UCS tech
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Maylimi Pakalapati Oct 02, 2012 01:18 PM 
Finished installation.
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Maylimi Pakalapati Oct 02, 2012 11:18 AM 
Task reassigned to Maylimi Pakalapati.
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Tricia Flaherty Oct 01, 2012 10:11 AM 
The installer is on T:\camtasia\Studiov7.1WIN 
scroll to the bottom to find KEY(under
VISA2011003000)  They have students that want to
start using the software this week so the sooner
the better.  Please let both Kim Poage and Kathy
Heidi know via email when installation is complete
so they can notify students
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