Service Request Ticket - # 48481

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2012 10:31 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080414[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 6X96JH1 Description Dell Latitude D630, 2.50GHz, 6M L2 Cache, 800MHz
Serial No. 6X96JH1 Location Going to PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0067910 installed as Offcie Pro 2003

Wired NIC 00:21:70:B1:3A:1D


Wireless NIC 00:21:5C:7D:7A:A9

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Oct 01, 2012 11:52 AM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Oct 01, 2012 11:52 AM 
accounts created, all works fine.
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Blake von Brockdorff Oct 01, 2012 10:57 AM 
Task reassigned to Blake von Brockdorff.
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Joshua Johnson Oct 01, 2012 10:31 AM 

We had (4) of the laptops we check out to students
replaced by newer laptops. I forgot to have the
off-campus login put on these laptops. The
off-campus login is

 

                Username:         woustudent (all
lower case)

                Password:           Student!

 

The laptops I need this added to are:

                20080414[Edit Inv]

                20080415[Edit Inv]

                20080416[Edit Inv]

                20080419[Edit Inv]

 

Thank you!

 

Angie Barry

Office Coordinator

Student Leadership & Activities

503.838.8064 phone

503.838.8427 fax

Please consider your environmental responsibility
before printing this email.
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