Service Request Ticket - # 48486

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2012 11:49 AM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071020[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet P4515x Laser Printer #CB516A#ABA
Serial No. n/a Location PDR

Model 1PCB516A Hostname mallard.wou.edu
Notes ADDED HP Laserjet P4515x Opt. 1,500 Sheet Tray #CB523A FROM p0067183 8/2008 PRINTER MAINT: Maint kit from P0086955 SEPT2012 SR48181; Transfer Roller Assembly #CB506-67903 from P0092445 NOV2013 SR52217; Maintenance Kit with fuser exchance from VISA2014004411 SR56074 FEB2015 Ink/Toner Refill

Wired NIC 00:1B:78:27:E1:84

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 02, 2012 08:54 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Oct 02, 2012 08:54 AM 
Printer just needed a new toner cartridge.
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Lori Burgeson Oct 01, 2012 02:16 PM 
Task reassigned to Adam Wehner.
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Nicole Crane Oct 01, 2012 11:49 AM 
****This is an email****
Printer Mallard, 20071020[Edit Inv], is printing horizontal 
lines across all copies. We are printing donor 
letters and fundraising pieces and need this 
fixed right away if possible.
 
 

Thank you.

 

Jan
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