Service Request Ticket - # 48490

Service Request Information

CONTACT Name Klumph, Randy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2012 12:41 PM
Department The Research Institute Phone 88885
Location Email klumphr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120362[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 Minitower, 8M, 3.4GHz w/HD4000
Serial No. BKKRVV1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0087063, DeepTrawl v3 Pro 2,000 from VISA2012003172 UPGRADED to v.3 Enterprise Unlimited on VISA2013003571 July2013, transfered from W#20060765 Camtasia Studio 7.1(upg) from VISA2011002931 and Adobe Acrobat Pro 10 WIN license from P0083034 DEC2012 SR#49019, Adobe Design&Web Prem CS6 WIN from P0088088, Adobe Premiere Pro CS6 WIN from P0088229 JAN2013; Adobe Acrobat DC (Pro)subscription from XXXX2016005512 serialized desktop AUG2016

Wired NIC 90:B1:1C:60:AB:82

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 08, 2012 02:45 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 05, 2012 01:32 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Samantha Brubaker Oct 05, 2012 01:29 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Oct 04, 2012 11:19 AM 
Task reassigned to Richard Kavanagh.
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Tricia Flaherty Oct 04, 2012 11:19 AM 
Richard here is the SR for the new 9010 Minitower
desktop, I am moving this equipment out of the
inventory area and to the bottom shelf of the New
Equipment racks in the ITC013 hallway
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Lacey Davis Oct 01, 2012 12:41 PM 
A Dell Optiplex 9010 Minitower needs to be set up
and delivered to Randy Klumph in Todd 244. RAM
also needs to be added to it. The W# for the
computer is W# 20120362[Edit Inv]. A Monitor also goes with
the computer. The W# for the monitor is W#
20120363[Edit Inv]. The equipment is located on the counter
in the inventory area.
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