Service Request Ticket - # 48517

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2012 03:25 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100945[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK102906 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:AB:E8

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact brubakers@wou.edu 88323

Tracking

Entered by Date Memo
Samantha Brubaker
Email

Public
Entered by Date Memo
Samantha Brubaker May 31, 2013 02:40 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Dec 12, 2012 11:11 AM 
They called to check on request.
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Nicole Crane Nov 06, 2012 08:58 AM 
Priority changed from (3) Priority to (2) High Priority.
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Nicole Crane Nov 06, 2012 08:58 AM 
They called to check on the request
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Lori Burgeson Oct 03, 2012 09:12 AM 
Task reassigned to Richard Kavanagh.
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Joshua Johnson Oct 02, 2012 03:25 PM 
The computer needs to have the drivers installed
for the epson scanner that is located in HL 108.
The scanner is (20081095) and the drivers need to
be installed on the computer (20100945) This is
one of the VMware computers.

hilterb@wou.edu
88441
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