Service Request Ticket - # 48522

Service Request Information

CONTACT Name Lester, Rhonda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2012 09:52 AM
Department Computer Science Division Phone 88773
Location Email lesterr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040678[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. h1t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:0F:08

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 08, 2012 03:15 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 03, 2012 11:15 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Dale Goodell Oct 03, 2012 11:15 AM 
Task reassigned to Dale Goodell.
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Megan Thibeault Oct 03, 2012 09:52 AM 
new computer: W#20110850[Edit Inv]
new monitor: W#20110968[Edit Inv]
old computer: W#20040678[Edit Inv]
old monitor: W#20040728[Edit Inv]

GFA is on the shelf near the sink and Tricia's desk
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