Service Request Ticket - # 48523

Service Request Information

CONTACT Name Olson, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2012 10:15 AM
Department Emeritus and Retired Faculty and Staff Phone 88029
Location Email olsond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070547[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 4w8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003

Wired NIC 00:1A:A0:7B:9C:96

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 08, 2012 03:06 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 03, 2012 11:15 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Dale Goodell Oct 03, 2012 11:15 AM 
Task reassigned to Dale Goodell.
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Megan Thibeault Oct 03, 2012 10:15 AM 
Olson's old computer and monitor are in ITC 308B
NEW STATION NEEDS TO BE SET UP IN ITC 310A

new computer: W#20110849[Edit Inv]
new monitor: W#20110967[Edit Inv]
old computer: W#20070547[Edit Inv]
old monitor: W#???? unknown? 

new gfa is on the shelf near the sink and Tricia's
desk
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