Service Request Ticket - # 48544

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2012 02:51 PM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20120364[Edit Inv] (opens in a new window) Bldg/Room TODD 204
Service Tag 63ZRKV1 Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. 63ZRKV1 Location Nancy Ganson

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0087063

Wired NIC D4:BE:D9:64:3E:49


Wireless NIC 60:67:20:5F:A8:EC


Bluetooth NIC 44:6D:57:CD:C2:F3


TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Oct 11, 2012 04:09 PM
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 05, 2012 01:25 PM
Priority changed from (3) Priority to (1) Highest Priority.
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Dale Goodell Oct 05, 2012 01:25 PM
Task reassigned to Dale Goodell.
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Tricia Flaherty Oct 05, 2012 11:54 AM
I have moved laptop to shelving between my desk
and restroom
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Lacey Davis Oct 04, 2012 02:51 PM
A dell latitude E6420 Intel Core lap top needs to
be set up and delivered to Nancy Ganson in Todd
204. W# 20120364[Edit Inv]. The lap top is in a case located
on the counter in the inventory area.
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