Service Request Ticket - # 48561

Service Request Information

CONTACT Name Poole, Jesse   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2012 11:48 AM
Department Student Success & Advising Office Phone 88083
Location Email poolej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20111081[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. d5m1gs1 Location PDR

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446; TRANSFFER to new laptop W#20140707 SR59636 MAR2016[TRANSFER from W#20090555- Camtasia Studio 7.1/Snagit 11.0 Bundle Academic Electronic Version from VISA2011002956 MARCH2014]

Wired NIC D4:BE:D9:39:59:09


Wireless NIC 8C:70:5A:6D:19:7C


Bluetooth NIC 9C:B7:0D:EE:71:9F


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell Oct 08, 2012 10:21 AM
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 05, 2012 01:26 PM
Task reassigned to Dale Goodell.
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Dale Goodell Oct 05, 2012 01:26 PM
Priority changed from (3) Priority to (1) Highest Priority.
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Tricia Flaherty Oct 05, 2012 11:48 AM
This is for new hire position.  They have Jesse
working at a PC station W#20070504(has open
SR#48552 for USB issue) that was redistributed and
not indicated as being put back out in inventory.
 We need to get that W#20070504[Edit Inv] back from Academic
Advising when laptop is delivered.  The new laptop
will be on the counter in front of my desk with
New Equip form
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