Service Request Ticket - # 48564

Service Request Information

CONTACT Name Cox, Michelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2012 02:34 PM
Department Student Health & Counseling Center Phone 88845
Location Email coxm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080921[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHzFSB
Serial No. F04C4J1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Microsoft Office 2007 Pro Plus license from P0070150 installed as Office Pro 2003, transfered from W#20030767 Adobe Acrobat Pro v7 from P0059145, STATA SE12 single user license from VISA2012003072

Wired NIC 00:24:E8:0B:35:7D

TECHS Submitted by Andrew Gandara Contact agandara09@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

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Entered by Date Memo
Andrew Gandara Oct 09, 2012 12:02 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Oct 09, 2012 12:02 PM 
Lori delivered
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Andrew Gandara Oct 08, 2012 09:15 AM 
Imaged and ready to go.
Left VM
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Andrew Gandara Oct 05, 2012 02:34 PM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Oct 05, 2012 02:34 PM 
Sophos was corrupt so I took computer to re-image it.
Will deliver it Monday
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