Service Request Ticket

Service Request Information

CONTACT	Name	Fuchs, Tina	Date	Oct 05, 2012 03:38 PM
	Department	VP Academic Affairs/Provost	Phone	88220
	Location		Email	fuchst@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

A/V equipment	Edit WOU #	20091580 (opens in a new window)	Bldg/Room	ACK 141
	Service Tag		Description	Hitachi Annotating Monitor #T-19 Starboard
	Serial No.	W53K946o0a31k0181	Location	Live Learn 141 Smart Classroom

TECHS	Submitted by	Katie Halvorson	Contact	khalvorson08@wou.edu	88925
	Primary Technician		Contact

Entered by	Date	Memo
Self Resolved			Email Public
Entered by	Date	Memo
Lori Burgeson	Oct 09, 2012 12:40 PM	Task reassigned to Self Resolved.	Add Attachment
Lori Burgeson	Oct 09, 2012 12:40 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lori Burgeson	Oct 09, 2012 12:40 PM	No longer needs Movie Maker on station.	Add Attachment
Andrew Gandara	Oct 09, 2012 12:03 PM	Rook is available today at 4:30pm	Add Attachment
Lori Burgeson	Oct 09, 2012 11:52 AM	Emailed Tina to see if she could let us know when the room would be available.	Add Attachment
Lori Burgeson	Oct 09, 2012 11:14 AM	Needs to be installed in ACK 141	Add Attachment
Lori Burgeson	Oct 09, 2012 11:12 AM	Went yesterday, but there was a class	Add Attachment
Katie Halvorson	Oct 05, 2012 03:39 PM	When they try to download the free version it says they need admin rights.	Add Attachment
Katie Halvorson	Oct 05, 2012 03:39 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Katie Halvorson	Oct 05, 2012 03:39 PM	They could not read the WOU# on the actual computer. Movie Maker added to the station.	Add Attachment
Katie Halvorson	Oct 05, 2012 03:38 PM	She needs it added to the computer in ackerman 141. there is a presentation next Friday morning that they are using it for. They want to be able to test the video before they have to use it.	Add Attachment