Service Request Ticket - # 48571

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2012 08:29 AM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101411[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. C02FMGHKDHJF Location

CPU Intel Core i5(2.5GHz Quad-Core)


OS MAC OS X 10.6 (Snow Leopard) Software Microsoft Office for Mac 2011 license from P0081051, Camtasia for Mac v2.1 from VISA2011002956 TRANSFER TO W#20131004 JAN2015

Wired NIC C8:2A:14:2B:AB:03


Wireless NIC E4:CE:8F:56:B8:4F


Bluetooth NIC 04:0C:CE:24:04:7E

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact mpakalapati11@wou.edu 88925

Tracking

Entered by Date Memo
Maylimi Pakalapati
Email

Public
Entered by Date Memo
Maylimi Pakalapati Oct 09, 2012 02:07 PM 
Status changed from (1) Pending to (5) Completed
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Maylimi Pakalapati Oct 09, 2012 02:07 PM 
Added the printer.
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Maylimi Pakalapati Oct 08, 2012 11:49 AM 
Task reassigned to Maylimi Pakalapati.
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Joshua Johnson Oct 08, 2012 08:29 AM 
Alica Maroney's computer is not able to print. The
printer is a newer xerox (20110650) and is located
in  ED 233. Heide would like to have this printer
added to Moroney
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