Service Request Ticket - # 48588

Service Request Information

CONTACT Name Carano, Andrea   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2012 10:15 AM
Department Education & Leadership Phone 88675
Location Email caranoa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091349[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53DZJM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F9:9B

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Oct 10, 2012 07:40 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Oct 10, 2012 07:40 AM 
Status changed from (1) Pending to (5) Completed
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Maylimi Pakalapati Oct 09, 2012 01:12 PM 
Task reassigned to Maylimi Pakalapati.
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Lori Burgeson Oct 09, 2012 10:39 AM 
Emailed to see if Andrea is receiving any error
messages when trying to open Banner from Firefox
and if she is able to access Banner from any other
browsers.
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Nicole Crane Oct 09, 2012 10:15 AM 
She is unable to get onto Banner from firefox.
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