****This is an outgoing email****
Hi Camron,

I need some additional information regarding service request 
#48595

Description: computer not sarting up after using software loaded 
on computer

I was wondering if you still needed help installed the DSV software?
I called HUDL and they uninstalled DSV from that older machine 
that we took. There is a green light on installing it on the new 
machine.  You can either contact them yourself or one of us can 
come out whenever your available and call them to install it.


Thanks,
- Andrew Gandara

Left VM

HUDL remoted in and uninstalled the software. It is good to go to 
install the software onto another machine.
Will go down to football office tomorrow and have them install it 
there.

Left Vm for him letting him know the best option 
may be to order a new machine and to call us and 
let us know what he would like to do 

Lori asked for the WOU# to see if it's still under
warranty.

****This is an email****
this is Coach Olson with WOU Football.
My computer at my desk quit working. While
watching video with our DSV software on the
computer, it quit and shut completely down. I
tried rebooting it, but it now just shows a
rapidly firing yellow/orange light that won't
change. I tried hard booting also and unplugging
the desktop completely as well. Still no change.
Just the constant yellow/orange light.
 
Can someone come take a look at this for me?
thanks