Service Request Ticket - # 48598

Service Request Information

CONTACT Name Saxowsky, Denvy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2012 02:35 PM
Department College of Education Phone 88760
Location Email saxowsd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050253[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXC21472 Location PDR

Model #TB37211/a Hostname itc001.wou.edu
Notes IP: 140.211.114.84 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:13:21:26:A6:F1

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 10, 2012 10:31 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Oct 10, 2012 10:31 AM 
Printer was set to bootp some weird reason.
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Katie Halvorson Oct 09, 2012 02:35 PM 
Printer has not worked this term at all.  It says
it is ready to print but no print jobs are going
through.  They are selecting MacITC001 and the
computer doesn't say the print went through.
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