Service Request Ticket - # 48600

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2012 03:05 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080312[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Mac Pro, 2.8GHZ Quad Core Intel Xeon #Z0EM
Serial No. G88343T9XYL Location PDR

CPU One 2.8GHz Quad-Core Intel Xeon


OS Unknown Software Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, and GarageBand), Apple Logic Express, MS Office 2008 for MAC from P0067422

Wired NIC 00:1F:5B:3B:75:18


Bluetooth NIC 00:22:41:CD:1A:CF

TECHS Submitted by Paul Gutzman Contact pgutzman08@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Oct 18, 2012 01:02 PM 
Task reassigned to Andrew Gandara.
 Add Attachment
Andrew Gandara Oct 18, 2012 01:02 PM 
Task reassigned to Andrew Gandara.
 Add Attachment
Andrew Gandara Oct 18, 2012 01:02 PM 
Ran updates. Computer never froze
 Add Attachment
Andrew Gandara Oct 16, 2012 02:13 PM 
There was a class using them. Will try again tomorrow
 Add Attachment
Paul Gutzman Oct 09, 2012 03:05 PM 
One of the Music Macs in APSC lab keeps freezing.
The students turned it off and then turned it back
on but the problem continued.
Add Attachment