Service Request Ticket - # 48606

Service Request Information

CONTACT Name Neish, Brandon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2012 09:52 AM
Department VP Finance & Administration Phone 89302
Location Email neishb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090536[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 727TFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871, Adobe Acrobat Pro v9 from P0076330 transferred to Yhankee W#20130908

Wired NIC 00:26:B9:73:D8:63

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Oct 10, 2012 10:03 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Oct 10, 2012 10:03 AM 
Just had to change the virtualization setting in bios
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Joshua Johnson Oct 10, 2012 09:52 AM 
Priority changed from (3) Priority to (2) High Priority.
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Joshua Johnson Oct 10, 2012 09:52 AM 
Brandon got a new motherboard and now his virtual
XP is not working because it needs some setting
changes in the BIOS.

89302
neishb@wou.edu
AD 305
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