Service Request Ticket - # 48612

Service Request Information

CONTACT Name Compton, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2012 12:13 PM
Department Admissions Office Phone 88576
Location Email comptonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080485[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 59JNPH1 Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 59JNPH1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 , transfer from W#20030664 Macromedia Studio MX 2004 from P0052515, Pre 2000 Filemaker Pro 5.0

Wired NIC 00:21:70:6F:D9:E8

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 11, 2012 01:14 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 10, 2012 01:18 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Dale Goodell Oct 10, 2012 01:18 PM 
Task reassigned to Dale Goodell.
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Megan Thibeault Oct 10, 2012 12:13 PM 
Old computer: W#20080485[Edit Inv]
Old monitor: W#20070994[Edit Inv]
New computer: W#20110851[Edit Inv]
New monitor: W#20110969[Edit Inv]
 
GFA is by the sink and Tricia's desk
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