Service Request Ticket

Service Request Information

CONTACT	Name	Walczyk, Kevin	Date	Oct 10, 2012 03:47 PM
	Department	Creative Arts/Music	Phone	88274
	Location		Email	keveli@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080320 (opens in a new window)	Bldg/Room	UNK
	Service Tag		Description	Mac Pro, 2.8GHZ Quad Core Intel Xeon #Z0EM
	Serial No.	G88343TPXYL	Location	F1
	CPU	One 2.8GHz Quad-Core Intel Xeon
	OS	Unknown	Software	Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, and GarageBand), Apple Logic Express, MS Office 2008 for MAC from P0067422
	Wired NIC	00:1F:5B:3B:EF:68
	Bluetooth NIC	00:22:41:CD:1A:DE

TECHS	Submitted by	Nicole Crane	Contact	ncrane10@wou.edu	88010
	Primary Technician		Contact	lvoth11@wou.edu	88925

Entered by	Date	Memo
Laven Voth			Email Public
Entered by	Date	Memo
Lori Burgeson	Oct 11, 2012 03:34 PM	Task reassigned to Laven Voth.	Add Attachment
Lori Burgeson	Oct 11, 2012 03:34 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lori Burgeson	Oct 11, 2012 03:33 PM	Computer was replaced with a G5 Mac that was going to be PDR'd	Add Attachment
Nicole Crane	Oct 10, 2012 03:47 PM	**This is an email** Hi, I would like to report that the tower macintosh (#20080320) - station F1 in the APSC 101 lab, is not booting up at all. Also, at that station, the firewire cable that connects the audio interface to the computer is damaged/missing. Is there any chance that we could get that firewire cable replaced?	Add Attachment