Service Request Ticket - # 48632

Service Request Information

CONTACT Name Beaver, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2012 10:37 AM
Department Natural Science Division Phone 88205
Location Email beavers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070277[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A
Serial No. CNRXL87663 Location PDR

Model Q5409A Hostname algebra.wou.edu
Notes 3 trays, duplexing IP:140.211.78.40 HP LJ4250 Maint Kit P0103129 JAN2017 SR#62287 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:1A:4B:17:6E:3B

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Joshua Johnson Nov 05, 2012 08:07 AM 
Task reassigned to Self Resolved.
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Joshua Johnson Nov 05, 2012 08:07 AM 
Task reassigned to Self Resolved.
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Joshua Johnson Nov 05, 2012 08:07 AM 
****This is an email****

Hi folks,

The issue has disappeared; I can now print to
Algebra.  You may mark it as completed.  Thanks,

Scott
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Adam Wehner Oct 23, 2012 03:37 PM 
Task reassigned to UCS Tech.
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Joshua Johnson Oct 12, 2012 10:37 AM 
Not able to print. He as restarted his computer
and he has tried to reconnect to the printer. He
just tried to print and the printer is still
saying that it is asleep and he is getting a
message on teh computer that is saytong that the
printer is not responding. He has made sure that
all of the connections are tight.

88205
MNB 124
beavers@wou.edu
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