Service Request Ticket - # 48638

Service Request Information

CONTACT Name Sly-Haley, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2012 01:01 PM
Department Center for Academic Innovation Phone 88918
Location Email haleyb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091292[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5370KM1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 5370KM1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2010 - DBANNED COMPUTER DROPPED OFF WTIH CS DEPT

Wired NIC B8:AC:6F:83:F6:C6

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Oct 12, 2012 03:40 PM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Oct 12, 2012 03:40 PM 
Activated
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Lori Burgeson Oct 12, 2012 03:22 PM 
Task reassigned to Laven Voth.
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Lori Burgeson Oct 12, 2012 02:47 PM 
Emailed for availability
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Katie Halvorson Oct 12, 2012 01:01 PM 
****This is an email****
Greetings,

I have Microsoft Visio 2010 installed on my PC and
I think the product activation was negated when my
PC was upgraded to Windows 7. Could you please
send someone to reactivate the product license on
my PC? My PC number is: 20091292[Edit Inv].

Thank you,

Brian
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