Service Request Ticket

Service Request Information

CONTACT	Name	Mafit, Cindi	Date	Oct 15, 2012 10:09 AM
	Department	The Research Institute	Phone	88792
	Location		Email	mafitc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20120366 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple iPad with Wi-Fi 32GB - Black #MC706LL/A
	Serial No.	DYTJ69MVDJ8R	Location	PDR
	CPU	1GHz dual-core Apple A5
	OS	iOS 5	Software
	Wireless NIC	B0:65:BD:DA:78:10
	Bluetooth NIC	B0:65:BD:DA:78:11

TECHS	Submitted by	Paul Gutzman	Contact	pgutzman08@wou.edu	88925
	Primary Technician		Contact	mpakalapati11@wou.edu	88925

Entered by	Date	Memo
Maylimi Pakalapati			Email Public
Entered by	Date	Memo
Maylimi Pakalapati	Oct 17, 2012 02:27 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Maylimi Pakalapati	Oct 17, 2012 02:27 PM	Completed.	Add Attachment
Maylimi Pakalapati	Oct 17, 2012 09:28 AM	**This is an email** Hello Cindi, I am Maylimi with UCS. Can you please let me know that when can i come over and set up your email on your ipad"? My working hours for today are 8 am to 10 am and 12 pm to 3:30 pm.I do not work tomorrow. Thank you, Maylimi UCS tech	Add Attachment
Maylimi Pakalapati	Oct 15, 2012 03:06 PM	Task reassigned to Maylimi Pakalapati.	Add Attachment
Paul Gutzman	Oct 15, 2012 10:19 AM	**This is an email** Yes. I am here all week except for a meeting tomorrow 2-3 and Wednesday 9:30-10:30. Thanks.	Add Attachment
Paul Gutzman	Oct 15, 2012 10:14 AM	**This is an email** I created you a ticket. ##48640. When will you be available for a tech to come by and help you? Thanks, Paul	Add Attachment
Paul Gutzman	Oct 15, 2012 10:12 AM	**This is an email** I created you a ticket. ##48640. When will you be available for a tech to come by and help you? Thanks, Paul	Add Attachment
Paul Gutzman	Oct 15, 2012 10:09 AM	**This is an email** I would like to get my iPad synced for email, etc. I am in Todd room 241. My iPad # is 20120366. Thanks.	Add Attachment