Service Request Ticket - # 48713

Service Request Information

CONTACT Name Plahn, Ambre   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 22, 2012 12:33 PM
Department Special Projects Phone 89763
Location Email plahna@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101171[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55QSFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software MS Office Pro Plus 2010, Adobe CS6 Design Standard license from P0090519

Wired NIC BC:30:5B:DA:93:BF

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Oct 29, 2012 02:43 PM 
Task reassigned to Laven Voth.
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Laven Voth Oct 29, 2012 02:43 PM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Oct 29, 2012 02:43 PM 
reinstalled chinese keyboards.
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Nicole Crane Oct 22, 2012 12:33 PM 
The computer at the reception desk is not typing 
in Chinese. It is set on the language setting to 
but it is still typing in english.
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