Service Request Ticket - # 48715

Service Request Information

CONTACT Name Smith, Tiffany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 22, 2012 01:51 PM
Department College of Education Phone 88825
Location Email smitht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120403[Edit Inv] (opens in a new window) Bldg/Room SSC 201C
Service Tag HLR6LV1 Description Dell Latitude E6430, IntelCore i7, 2.6GHz, 6M Cache
Serial No. hlr6lv1 Location Tiffany Smith, secondary station

CPU Intel Core i7-3720QM(2.6GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0087229

Wired NIC D4:BE:D9:66:70:47


Wireless NIC 60:67:20:42:2A:76


Bluetooth NIC 74:E5:43:56:5C:C9

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 26, 2012 01:51 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 24, 2012 08:26 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Dale Goodell Oct 24, 2012 08:26 AM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Oct 23, 2012 02:46 PM 
I have moved this to the shelving between my desk
and restroom
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Lacey Davis Oct 22, 2012 01:51 PM 
A dell latitude laptop needs to be setup and
delivered to Tiffany Smith in Ed 201C. W#
20120403[Edit Inv]. A wireless mouse goes with it. The
equipment is in a case located on the counter in
the inventory area.
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