Service Request Ticket - # 48723

Service Request Information

CONTACT Name Sellers, Shawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 23, 2012 10:24 AM
Department College of Education Phone 88985
Location Email sellerss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091333[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53R1KM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F9:B9

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 26, 2012 12:09 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 26, 2012 12:09 PM 
See SR # 48262 -- upgrade to Windows 7.  Completed.
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Lori Burgeson Oct 23, 2012 11:13 AM 
Task reassigned to Dale Goodell.
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Nicole Crane Oct 23, 2012 10:24 AM 
Her firefox and internet explorer are both giving 
her pop-ups saying that she needs to do several 
updates. 

Started last week. She said that she remembers 
being told that she had a free upgrade to windows 
7, and doesn't know if it was done.
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