Service Request Ticket - # 48729

Service Request Information

CONTACT Name Kraus, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 23, 2012 02:44 PM
Department Computer Science Division Phone 88992
Location Email krausd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070544[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag F09L5F1 Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. f09l5f1 Location ITC Hallway

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003

Wired NIC 00:1A:A0:7B:91:35

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Oct 26, 2012 02:17 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 24, 2012 08:27 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Dale Goodell Oct 24, 2012 08:27 AM 
Task reassigned to Dale Goodell.
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Megan Thibeault Oct 23, 2012 02:44 PM 
new monitor: W#20110970[Edit Inv]
new computer: W#20110852[Edit Inv]
old monitor:n/a
old computer: W#20070544[Edit Inv]
New GFA is out in the hallway on the GFA shelf.
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