Service Request Ticket - # 48742

Service Request Information

CONTACT Name Carano, Kenneth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2012 01:34 PM
Department Education & Leadership Phone 88604
Location Email caranok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110501[Edit Inv] (opens in a new window) Bldg/Room RWEC 228
Service Tag Description HP OfficeJet Pro 8000 Printer #CB092A#B1H
Serial No. CN1743Q0D5 Location Ken Carano

Model CB092A Hostname
Notes B/W-Up to 1200 x 1200 dpi Color-Up to 4800 x 1200 dpi Monthly duty cycle-Up to 15,000 pages Print Speed: Up to 15 ppm black, Up to 11 ppm color1, Maximum print speed of 35 ppm black, 34 ppm color2 Standard Connectivity: 1 USB 2.0, 1 Ethernet Paper Handling: 250-sheet input tray, 150-sheet output tray, automatic two-sided printing standard, optional second 250-sheet input tray Borderless Printing: Up to 8.5 x 11 in Ink/Toner Refill

Wired NIC D4:85:64:82:D1:AB

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Oct 24, 2012 03:07 PM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Oct 24, 2012 03:07 PM 
Installed driver and make sure it was connected.
It is out of toner.
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Andrew Gandara Oct 24, 2012 01:58 PM 
Task reassigned to Andrew Gandara.
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Katie Halvorson Oct 24, 2012 01:34 PM 
It is not a networked printer and would like it on
his print list.  He added the Ed dept one but he
also has one in his office.
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