Service Request Ticket - # 48746

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2012 03:14 PM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091198[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860/DN Color Laser Printer
Serial No. HAV134059E Location PDR

Model P8860/DN Hostname psycolor.wou.edu
Notes NOT A STUDENT TECH PRINTER IP:140.211.116.15 Ink/Toner Refill

Wired NIC 00:00:AA:D2:AC:B9

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Nov 02, 2012 02:54 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Andrew Gandara Nov 02, 2012 02:54 PM 
The ink is low so it will continue to say that until it is empty or filled 
completely with ink. Called her and told her to try putting more ink 
in it.
 Add Attachment
Andrew Gandara Nov 02, 2012 02:08 PM 
Task reassigned to Andrew Gandara.
 Add Attachment
Andrew Gandara Nov 02, 2012 02:07 PM 
She said there were 3 printers in there. 2 are together and there is 
one by itself. Its the one by itself
 Add Attachment
Andrew Gandara Nov 02, 2012 02:07 PM 
Todd 317
 Add Attachment
Katie Halvorson Oct 24, 2012 03:14 PM 
There is blocks in each row and filled but printer
says low ink on printer screen.  Error message
just stays and doesn't go away.
Add Attachment