Service Request Ticket - # 48755

Service Request Information

CONTACT Name Avila, Osvaldo   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2012 08:08 AM
Department Student Success & Advising Office Phone 88587
Location Email avilao@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090556[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71KPFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:6F:73

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katie Halvorson Oct 26, 2012 08:12 AM 
Task reassigned to Self Resolved.
 Add Attachment
Katie Halvorson Oct 26, 2012 08:12 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Katie Halvorson Oct 26, 2012 08:12 AM 
He was able to make the noise stop and the
computer is running now.
 Add Attachment
Katie Halvorson Oct 26, 2012 08:08 AM 
The computer at the front desk is making a loud
screeching noise.  It isn't booting up either when
he tries to start it.  They have had the problem
before.
 Add Attachment