Service Request Ticket - # 48756

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2012 08:43 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090290[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. 928h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:DB:CD


Wireless NIC 00:24:2C:5B:58:5C


Bluetooth NIC 00:25:56:D3:B4:E3

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Nov 05, 2012 01:06 PM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Nov 05, 2012 01:06 PM 
Screen is damaged. Out of warranty, sent to PDR
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Blake von Brockdorff Nov 05, 2012 08:57 AM 
Task reassigned to Blake von Brockdorff.
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Katie Halvorson Oct 26, 2012 08:43 AM 
Cart B station 22

There is a netbook that is switching between the
log in screen and lines up and down the page. 
Sometimes she can't get the log in page to stay up
in time to log in.
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