Service Request Ticket - # 48758

Service Request Information

CONTACT Name Bull, Robbin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2012 09:16 AM
Department The Research Institute Phone 88562
Location Email robbin.bull@hknc.org Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110530[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 8L9MYRI Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MSOffice2010ProPlus P0083486 installedOffice2007,AcrobatPro10 WIN P0083486, TRANSFERREDfrom W#20060427- FilemakerPRoAdv10 w/Maint P0072910 Maint release FMPro11Adv Aug2010 & Maint release FMPro12Adv April2012(P0082690renewal), CamtasiaStudio v7.1&SnagItv10 VISA2011002726(upgradelicense formerly Sarah Beaird transferred to Robbin Bull)UPGRADE AcrobatPro11 WIN P0088088 DEC2012,Adobe PremiereProCS6WIN P0088229 JAN2013, CorelDRAW GraphicSuiteX6 VISA2012003433, UPGRADE CamtasiaStudio v8 VISA2012003479 JUN2013

Wired NIC D4:BE:D9:8B:63:9D

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Nov 01, 2012 03:54 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Nov 01, 2012 03:54 PM 
Starboard was installed
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Lori Burgeson Nov 01, 2012 02:36 PM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Nov 01, 2012 02:36 PM 
****This is an email****
Hi Robbin,

Can you please let me know when you would be
available and I can swing by to install Starboard
on your computer.  Just to warn you, you wont be
able to do too much with it since it would be
going on your desktop and you dont have the
Starboard system, but you can access most things.

Thank you,
Lori
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Katie Halvorson Oct 26, 2012 02:10 PM 
She is available this afternoon if you are
available but if not she will be around all of
next Tuesday.
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Andrew Gandara Oct 26, 2012 02:03 PM 
Left VM
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Joshua Johnson Oct 26, 2012 09:16 AM 
robin Bull would like to have the starboard
software on her computer. 

88562
TODD 222
bullr@wou.edu
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