Service Request Ticket - # 48763

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2012 03:41 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101451[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 44VVJQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A6:5E:99

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katie Halvorson Oct 26, 2012 03:44 PM 
Task reassigned to Self Resolved.
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Katie Halvorson Oct 26, 2012 03:44 PM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Oct 26, 2012 03:44 PM 
she fixed it
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Katie Halvorson Oct 26, 2012 03:41 PM 
She was working on her computer and all of a said
it said she has no connection.  When she checked
the ethernet connection it looked all plugged in
and everything fine.  She tried restarting but
still has no internet connection.
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