Service Request Ticket - # 48816

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2012 09:40 AM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090298[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag HFN9CK1 Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFN9CK1 Location 009

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:31:48:6A

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Nov 01, 2012 11:25 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Nov 01, 2012 11:25 AM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Nov 01, 2012 11:25 AM 
Needed to update Firefox from v. 8 to 16
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Joshua Johnson Nov 01, 2012 09:40 AM 
Sue clicked on the button to use the new compose
feature that is in Gmail. After she did this when
she clicks compose the email does not open to
write it. She would like to have someone come and
swithc it back as soon as possible. She is unable
to send any emails out until this is fixed.

88690
MA 209
denoyes@wou.edu
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