Service Request Ticket - # 48844

Service Request Ticket - # 48844

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Service Request Information

CONTACT	Name	Goldsworthy-Bishop, Patricia	Date	Nov 05, 2012 12:38 PM
	Department	Social Science	Phone	88464
	Location		Email	goldswop@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20101243 (opens in a new window)	Bldg/Room	UNK
	Service Tag		Description	Apple MacBook Air, 128GB Flash Hard Drive #Z0JK
	Serial No.	C02FR0PVDDR0	Location	was UCS loaner and missing as of 1-25-2018?
	CPU	Intel Core 2 Duo SU9600(1.6GHz,3ML2, 800MHz)
	OS	Unknown	Software	MS Office for MAC 2011 from P0080585
	Wireless NIC	04:0C:CE:D0:6D:4A
	Bluetooth NIC	04:0C:CE:D0:6D:4B

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	afyffe07@wou.edu	88925

Tracking

Entered by	Date	Memo
Adam Fyffe			Email Public
Entered by	Date	Memo
Adam Fyffe	Jan 23, 2013 01:39 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Fyffe	Jan 23, 2013 01:39 PM	Installed	Add Attachment
Lori Burgeson	Jan 22, 2013 01:33 PM	Task reassigned to Adam Fyffe.	Add Attachment
Lori Burgeson	Jan 22, 2013 01:33 PM	Adam - please make sure this gets done tomorrow.	Add Attachment
Joshua Johnson	Jan 22, 2013 10:34 AM	Patricia would like to have someone bring over the monitor on the 23rd at 1pm	Add Attachment
Andrew Gandara	Jan 16, 2013 10:21 AM	Left VM	Add Attachment
Joshua Johnson	Dec 20, 2012 10:38 AM	**This is an email** Hi Joshua, I'm away from campus for the holidays and will call the help desk once I return at the beginning of the quarter. Thanks, Patricia	Add Attachment
Joshua Johnson	Dec 20, 2012 08:56 AM	**This is an outgoing email** Hi Patricia, I need some additional information regarding service request #48844 Description: Would like to get a spare 19 inch monitor to use with laptop in Office HSS 218 (has minidisplayport adapter) When would a good time be to bring over an extra monitor for you? If you can call the helpdesk at 88925 and let them know when you will be in your office, we can get you the extra monitor over. Joshua Johnson University Computing Services 503-838-8925	Add Attachment Public
Joshua Johnson	Dec 19, 2012 08:21 AM	left vm	Add Attachment
Joshua Johnson	Dec 12, 2012 01:08 PM	Left VM	Add Attachment
Laven Voth	Dec 10, 2012 09:39 AM	Still out of office	Add Attachment
Blake von Brockdorff	Dec 03, 2012 10:17 AM	left vm requesting availability	Add Attachment
Laven Voth	Nov 29, 2012 10:58 AM	Left VM	Add Attachment
Blake von Brockdorff	Nov 21, 2012 04:05 PM	Wasn't in the office and the social science office was closed today so no one could let me in.	Add Attachment
Tricia Flaherty	Nov 05, 2012 12:38 PM	Please find a monitor from storage and deliver to her office. Remember to update inventory with the monitors new location info( Dept. building, room location)	Add Attachment