Service Request Ticket - # 48845

Service Request Information

CONTACT Name Timken, Gay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2012 12:49 PM
Department Health & Exercise Science Phone 88217
Location Email timkeng@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080420[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630, 2.50GHz, 6M L2 Cache, 800MHz
Serial No. 3Z96JH1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0067910 installed as Offcie Pro 2003

Wired NIC 00:21:70:B1:3A:7D


Wireless NIC 00:21:5C:7D:7A:AB

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Nov 06, 2012 03:25 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Andrew Gandara Nov 06, 2012 03:25 PM 
Delivered. Had her log on with the wired port so she would be all 
set up.
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Katie Halvorson Nov 06, 2012 02:37 PM 
She is leaving about 4 today but ready anytime
before that.  Tomorrow she is in about 11.
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Andrew Gandara Nov 06, 2012 02:27 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Andrew Gandara Nov 06, 2012 02:27 PM 
Done. Left VM for hours
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Andrew Gandara Nov 06, 2012 02:02 PM 
Imaging...
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Lori Burgeson Nov 06, 2012 01:10 PM 
Task reassigned to Andrew Gandara.
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Lori Burgeson Nov 06, 2012 11:38 AM 
Needs to be Ghosted with Office 2007.  Admin privs.
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Lacey Davis Nov 05, 2012 02:10 PM 
The equipment has been moved to the shelf across
from the restroom in ITC 009.
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Lori Burgeson Nov 05, 2012 02:03 PM 
Task reassigned to Lori Burgeson.
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Lacey Davis Nov 05, 2012 12:50 PM 
This laptop is for Gay to use for the
accelerometer project.
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Lacey Davis Nov 05, 2012 12:49 PM 
An older Dell laptop is being repurposed. The W#
is 20080420[Edit Inv]. It needs to be set up and delivered
to Gay Timken in NPE 216. Gay needs to be made the
administrator for this laptop. The laptop is
located in a black case in the inventory area.
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