Service Request Ticket - # 48853

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2012 07:56 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070108[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 972912 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Windows 7 Pro, 64 bit Software Windows 7 Pro upgrade from P0082254, Office Pro Plus 2010 from P0082254

Wired NIC 00:1A:A0:53:01:CB

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Nov 12, 2012 10:37 AM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Nov 12, 2012 10:37 AM 
This also affect 20070096[Edit Inv] Ref 29. Neither computer
were in the correct OU. Fixed that, printers
tested fine.
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Blake von Brockdorff Nov 12, 2012 08:54 AM 
Task reassigned to Blake von Brockdorff.
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Nicole Crane Nov 06, 2012 07:56 AM 
****This is an email****
Hello, 
Over at the library we have a computer ref 28 
(WOU #: 20070108) that does not have any printers 
loaded on it. Not only that but it also will not 
let us load any printers. You can put the ticket 
in under Lori Hilterbrand.
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