Service Request Ticket - # 48860

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2012 09:24 AM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090298[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag HFN9CK1 Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFN9CK1 Location 009

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:31:48:6A

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Nov 26, 2012 02:25 PM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Nov 26, 2012 02:25 PM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Nov 26, 2012 02:25 PM 
This task was completed last week
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Joshua Johnson Nov 16, 2012 10:28 AM 
Priority changed from (3) Priority to (2) High Priority.
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Joshua Johnson Nov 16, 2012 10:28 AM 
called and was wondering what the status was on
this task. She would like to have this done asap.
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Nicole Crane Nov 06, 2012 09:24 AM 
She would like to be connected to the copier in 
Msk 219 so that she can print from it. 

I had her look it up but she said that it was not 
on our system.
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