Service Request Ticket - # 48887

Service Request Information

CONTACT Name McDonald, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 08, 2012 01:13 PM
Department Admissions Office Phone 88919
Location Email mcdonald@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110857[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2G945V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:2B:C2

TECHS Submitted by Lacey Davis Contact ldavis08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jan 09, 2013 03:31 PM 
Status changed from (4) On Hold to (5) Completed
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Dale Goodell Dec 21, 2012 03:08 PM 
Status changed from (5) Completed to (4) On Hold
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Dale Goodell Nov 12, 2012 04:16 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Nov 09, 2012 01:34 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Dale Goodell Nov 09, 2012 01:34 PM 
Task reassigned to Dale Goodell.
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Lacey Davis Nov 08, 2012 01:13 PM 
A dell computer and two dell monitors need to be
set up and delivered to David McDonald. The
computer W# is 20110857[Edit Inv]. The monitor W#'s are
20120528[Edit Inv] and 20120529[Edit Inv].  The  new computer is
replacing a laptop (W# 20080379). The two old
monitors in David's office need to go to Jesse
Poole (W# 20050807[Edit Inv] and W# 20050808). The equipment
is located on the back counter in ITC 008.
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