Service Request Ticket - # 48889

Service Request Information

CONTACT Name Harrington, Rachel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 08, 2012 03:03 PM
Department College of Education Phone 88831
Location Email harringr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120397[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C2VJ71ZFDTY3 Location PDR

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0087153, EndNote x6 for MAC from P0088017

Wired NIC A8:20:66:0E:6B:FD


Wireless NIC 20:C9:D0:BC:58:23


Bluetooth NIC 20:C9:D0:BC:58:24

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Nov 14, 2012 12:36 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Nov 09, 2012 01:35 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Dale Goodell Nov 09, 2012 01:34 PM 
Task reassigned to Dale Goodell.
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Megan Thibeault Nov 08, 2012 03:03 PM 
New MacBook W# 20120397[Edit Inv] is replacing 

Computer W# 20071221[Edit Inv]
Monitor W# 20071218[Edit Inv]

GFA is in the hallway
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