Service Request Ticket - # 48895

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2012 03:25 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090976[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22inch P2210 Professional Widescreen Monitor
Serial No. CN0U828K74445036AY3S Location PDR
TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Nov 12, 2012 10:39 AM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Nov 12, 2012 10:39 AM 
The computer is 20090930[Edit Inv]. The SR references a
monitor. Unable to duplicate the issue and the
specific user was not there and the current user
wasn't having any difficulty. I deleted the user
profile who had the problem(Debbie Diehm gave
permission) and they will let us know if the issue
continues.
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Blake von Brockdorff Nov 12, 2012 08:52 AM 
Task reassigned to Blake von Brockdorff.
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Megan Thibeault Nov 09, 2012 03:44 PM 
****This is an email****
Across from the book store. our office is the Vice
President for Student Affairs. Can this happen
today so it can be ready for tomorrow.

On Fri, Nov 9, 2012 at 3:25 PM, UCS ServiceRequest
 wrote:
I have created you a ticket (#48895) for a tech to
come take a look at this. Where is the location of
this station?

Thanks,
UCS
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Megan Thibeault Nov 09, 2012 03:25 PM 
****This is an email****
I am requesting a computer service for 20090976[Edit Inv]
Excel is not working, I cant open any documents



-- 
Luky De Leon
Student Worker
Vice President for Student Affairs
Western Oregon University
503.838.8221
studentaffairs@wou.edu
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