Service Request Ticket - # 48898

Service Request Information

CONTACT Name West, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2012 08:49 AM
Department Financial Aid Phone 88476
Location Email westr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040903[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description Sun Ray 170 thin client, all-in-one 17in flat
Serial No. MD051630241 Location

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:CC:DA:11

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact agandara09@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Gandara
Email

Public
Entered by Date Memo
Andrew Gandara Nov 12, 2012 09:51 AM 
Task reassigned to Andrew Gandara.
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Andrew Gandara Nov 12, 2012 09:51 AM 
Status changed from (1) Pending to (5) Completed
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Andrew Gandara Nov 12, 2012 09:51 AM 
Changed the video source input and it works now.
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Joshua Johnson Nov 12, 2012 08:49 AM 
One of the terminal Units up by financial aid is
saying check signal cable external signal source.
HE has tried to reset the system and it is not
working. It is the one that is on teh left and is
located in hallway outside of room AD 310.

88476
westr@wou.edu
AD 308C
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