Service Request Ticket - # 48929

Service Request Information

CONTACT Name Cancel, Edwin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2012 01:55 PM
Department Deaf Studies and Professional Studies Phone 88730
Location Email cancele@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071046[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP 6940DT Color Deskjet Printer #C8973#B1H
Serial No. MY81NCS1CD04Q9 Location PDR

Model C8973 Hostname
Notes networkable, 36ppm black and 27 ppm color, USB, 4800 dpi, duplexing, extra 250 shhet paper tray Ink/Toner Refill

Wired NIC 00:1E:0B:F9:47:80

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

Public
Entered by Date Memo
Blake von Brockdorff Dec 18, 2012 11:18 AM 
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Dec 18, 2012 11:18 AM 
Task reassigned to Blake von Brockdorff.
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Blake von Brockdorff Dec 18, 2012 11:18 AM 
Had Kathy Heide let me into the office. The
printer powered up normally, printed fine, just
happens to be low on toner. Everything is working.
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Blake von Brockdorff Dec 12, 2012 01:30 PM 
left vm requesting availability
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Blake von Brockdorff Nov 21, 2012 03:56 PM 
Customer was not in. Left vm requesting availability.
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Nicole Crane Nov 14, 2012 01:55 PM 
The printer is in room 232 not 225 like it says.
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Nicole Crane Nov 14, 2012 01:55 PM 
He moved his printer last week to paint and now 
it will not turn on. It is all plugged in but 
looks dead, no lights. He pushes the power button 
and nothing happens.
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