Service Request Ticket - # 48942

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 15, 2012 06:40 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Scanner Edit WOU # 20050256[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Epson 2480 Flatbed Scanner #TA247ll/a
Serial No. FZ6V077441 Location PDR

TECHS Submitted by Juliette Sprague Contact jsprague11@mail.wou.edu 88925
Primary Technician Contact bvonbrockdorff@wou.edu 88925

Tracking

Entered by Date Memo
Blake von Brockdorff
Email

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Entered by Date Memo
Blake von Brockdorff Dec 03, 2012 11:46 AM
Status changed from (1) Pending to (5) Completed
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Blake von Brockdorff Dec 03, 2012 11:46 AM
Task reassigned to Blake von Brockdorff.
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Blake von Brockdorff Dec 03, 2012 11:46 AM
This computer was still suffering from the Sophos
fiasco. Cleaned out the sophos stuff and
everything worked again.
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Juliette Sprague Nov 15, 2012 06:40 PM
he scanner is plugged in and turned on but will
not come up on the computer. Machine # B5
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